Privacy Policy

Accademia Scacchi Ambrosiana is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services.

We collect personal information that you voluntarily provide to us when you register on our site, express an interest in obtaining information about us or our products and services, when you participate in activities on this service such as enrolling in lessons, signing up for tournaments, making purchases, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the service, the choices you make, and the products and features you use. Personal information we collect may include names, email addresses, postal addresses, phone numbers, payment information, and other similar information.

We may also automatically collect certain information when you visit, use, or navigate our online platform. This information may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our service, and other technical information. This information is primarily needed to maintain the security and operation of our service, and for our internal analytics and reporting purposes.

We process your personal information for a variety of purposes related to providing our services, including:

To facilitate account creation and logon process.
To provide and manage the services you request, such as chess lessons, tournament participation, or club membership.
To process your orders and manage payments for equipment, books, or services purchased.
To communicate with you about your account, services, and promotional offers.
To respond to your inquiries and offer support.
To improve our site and services based on your usage patterns and feedback.
To comply with legal obligations and protect our rights.
For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing and your experience.

We process your personal data relying on the following legal bases under GDPR and other applicable data protection laws:

Performance of a contract: When we need your personal information to fulfil our contractual obligations to you, such as providing lessons or processing a purchase.
Consent: Where you have given us clear consent to process your personal data for a specific purpose.
Legal obligation: Where the processing is necessary for us to comply with the law (not including contractual obligations).
Legitimate interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your fundamental rights and freedoms.

We may share your data with third parties only when necessary to provide our services or comply with legal requirements. This may include service providers who perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, or marketing assistance. We may also disclose your information where legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

We retain your personal information only for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

You have certain rights regarding your personal information under GDPR and applicable data protection laws. These rights may include:

The right to request access to and obtain a copy of your personal data.
The right to request rectification or erasure of your personal data.
The right to request the restriction of the processing of your personal data.
The right to object to the processing of your personal data.
The right to data portability.
The right to withdraw your consent at any time where we rely on your consent to process your personal data.
The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us in writing at the physical address provided below.

Our online platform may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is outlined in a separate cookie policy or section on our site, if applicable.

We may update this privacy policy from time to time. The updated version will be indicated by a revised date (not shown here per instructions) and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this policy, you may contact us in writing at:

Accademia Scacchi Ambrosiana
54 Via Torino,
Milan, Lombardy, 20123,
Italy