Welcome to Accademia Scacchi Ambrosiana Support

Accademia Scacchi Ambrosiana proudly offers comprehensive chess instruction for absolutely all skill levels. Whether you are taking your very first steps in understanding how the pieces move, an enthusiastic club player aiming to refine your tactical vision and strategic understanding, or an advanced competitor seeking Grandmaster-level coaching to prepare for high-stakes tournaments, our diverse programs are meticulously designed to meet your needs. We tailor our curriculum to individual learning paces, ambitions, and specific goals, ensuring a fulfilling and progressive learning experience for every student.

Enrolling in a chess course at Accademia Scacchi Ambrosiana is straightforward. The most convenient method is through our secure online portal, where you can browse detailed course descriptions, view schedules, and complete your registration and payment. Alternatively, you are welcome to contact our administration office directly via phone or email; our friendly staff will be delighted to guide you through the enrollment process, answer any specific questions you may have, and help you choose the course best suited to your skill level and aspirations. All necessary contact details and links to the portal can be found on the respective course pages on our main website.

Yes, absolutely! Accademia Scacchi Ambrosiana offers a robust and engaging suite of online chess training programs designed to bring our expert instruction to you, wherever you are. These programs include interactive live sessions with our experienced instructors via video conferencing, access to a vast library of digital learning materials such as recorded lessons, puzzles, and annotated games, and participation in online practice tournaments and group analysis sessions. Our online platform is user-friendly and supports a dynamic learning environment, mirroring the quality and depth of our in-person coaching.

Registering for our chess tournaments is typically managed through our official website. Each tournament will have a dedicated event page that provides comprehensive details, including the tournament prospectus, schedule, prize information, and a direct link for online registration. We strongly encourage early registration as spots can be limited. Please carefully review the specific event page for registration deadlines, entry fees, and any specific eligibility requirements. For select events, on-site registration might be possible, but this will be clearly indicated in the event details.

All chess tournaments hosted by Accademia Scacchi Ambrosiana strictly adhere to the official FIDE (World Chess Federation) Laws of Chess to ensure fair play and consistency with international standards. In addition to the general FIDE rules, each specific tournament may have its own supplementary regulations concerning time controls, tie-break systems, electronic device policies, and other event-specific details. These regulations are always outlined in the tournament's official prospectus, which is made available for download on the respective event page on our website well in advance of the tournament date.

Yes, we certainly do. Accademia Scacchi Ambrosiana has extensive experience in designing and delivering engaging corporate chess events, innovative team-building activities centered around chess, and insightful strategic thinking workshops that leverage the principles of chess for business applications. These events can be tailored to your organization's specific objectives, group size, and desired outcomes. We can host events at our Accademia, at your corporate location, or at a third-party venue. Please reach out to our events team through the contact form in the '#contact-support' section to discuss your requirements and receive a customized proposal.

If you've forgotten your password for the Accademia Scacchi Ambrosiana online portal, regaining access is simple. Navigate to the portal's login page. You will find a 'Forgot Password?' or 'Reset Password' link prominently displayed. Click on this link, and you will be prompted to enter the email address associated with your account. Submit your email, and our system will automatically send you an email containing a secure link and instructions on how to create a new password. Please check your spam or junk folder if you don't see the email in your inbox within a few minutes.

If you're experiencing difficulties accessing your online course materials, we recommend a few initial troubleshooting steps. First, please ensure you have a stable and robust internet connection. Intermittent connectivity can often cause loading issues. Second, verify that you are using a modern, up-to-date web browser (such as Chrome, Firefox, Safari, or Edge), as older browsers may not be fully compatible with our platform. Clearing your browser's cache and cookies can also resolve many common display or access problems. If these steps do not rectify the issue, please do not hesitate to contact our dedicated technical support team using the contact form available in the '#contact-support' section of this page, providing as much detail as possible about the problem you're encountering.

Updating your payment information is easily done through your personal account settings on our secure online portal. Once logged in, navigate to the 'Billing' or 'Payment Methods' section. From there, you will be able to add a new payment method, update details for an existing one (such as an expired credit card), or set a default payment option for future transactions. Our system uses industry-standard encryption to protect your financial data. If you encounter any difficulties during this process or have specific billing questions, please reach out to our billing department via the contact options provided on this support hub.

All your past invoices for courses, memberships, tournament entry fees, or any other services availed from Accademia Scacchi Ambrosiana are conveniently accessible for viewing and download within your account on our online portal. After logging in, look for a section typically labeled 'Billing History', 'My Invoices', or 'Transaction History'. Here, you will find a chronological list of all your financial transactions with the Accademia. Each entry will allow you to view detailed information and download a PDF copy of the invoice for your records. This ensures you have a clear and organized overview of your financial interactions with us.